About Us
People Strategy
Our People Strategy Principles
1
We develop a great colleague experience that recognises people's diverse needs and not one size fits all
2
We are clear on the problems we are trying to solve, how we prioritise our efforts and how we measure success
3
We are serious about doing what we say we will do and holding ourselves and each other to account
4
We promote a way of working where people can speak out and are free to try things out to learn what works best
5
Change is driven by how we listen and involve colleagues from beginning to end
Our People Strategy Goals
Over the next 5 years, we will:
1
Build a culture where colleagues feel safe and that they belong
2
Develop leaders who role model our culture and create a shared sense of clarity and purpose
3
Implement a performance approach that supports us to perform at our best establishing clear roles, accountability, and expectations to improve the customer experience
4
Deliver a total reward ad recognition approach that makes colleagues feel valued
5
Establish effective ways of working together, giving our colleagues the tools, technology and skills to do their job really well
