We’re seeking an exceptional and experienced People Director to take our ambitious people strategy from paper to practice – and lead from the front.

 

This is a pivotal role at the heart of our organisation, shaping a culture where colleagues feel valued, supported, and inspired to perform at their best. You’ll champion a truly customer-centric mindset, empowering our people to make the right decisions for the customers and communities we serve.

 

As we embark on significant transformation programmes, we need a leader who thrives in change, brings pace and clarity, and can deliver tangible results. You’ll have the credibility and experience of working in organisations of a similar scale (or larger), and the confidence to influence at every level.

 

If you’re ready to create an environment where people flourish and our organisation thrives, we’d love to hear from you.

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What you will do:.​

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• Strategic Leadership: Role model what excellent leadership looks like, coaching and supporting other, as well as building the wider organisational capability aligned with our leadership principles.

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• Performance and Productivity: Ensure performance frameworks are effective at achieving accountability and drive improved efficiency across the business targeting areas where measurable improvements can be made through sickness, engagement, ER cases etc.
   

• HR Excellence: Leverage data and technology to optimise people operations and decision-making. Triangulate data to create insight and use this as a real driver to target improvement and prioritise where we spend our efforts. 

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• Talent and Reward: Oversee talent acquisition, onboarding, and succession planning, particularly ensure that our practices align with our EDI ambition.

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• Organisational Design: Support the business to develop the organisational design linked to our Target Operating Model 

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• Culture and Communications: Ensure that our people experience aligns closely with our EDI ambition that spans colleague and customer and lead specific priorities on areas that need focus and improvement.

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• Agile HR: Understand and address employee pain points, align employee and customer experiences, and deliver excellent people services. ​

 

What you will bring:​

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• Proven experience in a senior HR leadership role, ideally within a complex or fast-paced environment

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• Excellent communication and interpersonal skills, with the ability to bring key messages to life 

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• Experience in delivering strategic people support; Organisational Design, Leadership Development, Pay, Reward and Talent 

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• In-depth knowledge of employment law and HR best practice and emerging trends. 

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• Knowledge of what technology is available to that will help improve the employee experience, including but not limited to AI

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• Strong Change Management and Transformation experience ​

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• Confident using data to measure impact and deliver insight

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• Attendance in the office atleast 2-3 days per week.

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Salary: £99,960

 

We welcome and value applicants from diverse backgrounds, abilities and perspectives.

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